Refund policy
Refund policy
At Widasio.pk, we want you to be completely satisfied with your purchase. If you are not satisfied with your gym wear order for any reason, you can request an exchange within 7 days of receiving the product. Please carefully read the following terms and conditions to understand our refund process:
- Eligibility for Refund:
1.1 Timeframe: The 7-day exchange period starts from the date you receive the gym wear product(s) at the shipping address provided during the order placement.
1.2 Condition: To be eligible for a exchange, the gym wear product must be unused, unworn, and in its original packaging with all tags attached.
1.3 Exclusions: The following items are not eligible for a refund: a) Products marked as "Final Sale" or "Non-Refundable." b) Products that have been personalized, customized, or altered according to your specifications. c) Products damaged due to misuse, negligence, or accidents after receipt.
- Exchange Process:
2.1 Initiation: To initiate a refund, you must contact our customer support team within the 7-day exchange period. You can reach out to us via email at widasio56@gmail.com or by calling our helpline at +92 300 6194944. Please provide your order number and the reason for the refund request in your communication.
2.2 Exchange Authorization: Upon receiving your Exchange request, our customer support team will evaluate your eligibility for a exchange based on the provided information. If eligible, we will issue a Exchange Authorization (EA) number and provide you with instructions on how to return the product.
2.3 Shipping: You are responsible for shipping the product back to us using a trackable shipping method. The returned product should be packed securely to prevent damage during transit.
- Inspection and Approval:
3.1 Product Inspection: Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria for a refund as stated in Section 1.
3.2 Exchange Approval: If the product passes the inspection, we will approve your Exchange request and initiate the exchange process.
- Exchange Amount:
4.1 Exchange: If the returned gym wear product meets all the eligibility criteria and passes the inspection, you will receive an Exchange of the product
4.2 Exchange Exclusions: The original shipping charges, if applicable, will not be refunded. Additionally, any customs duties, taxes, or fees associated with the returned product will not be reimbursed.
- Exchange Method:.
5.1 Processing Time: The processing time for exchange may vary
- Communication:
6.1 Exchange Status: You will be informed about the status of your exchange via email once the process is completed.
6.2 Denied Exchange: If your refund request is denied due to non-compliance with the exchange policy, we will provide a detailed explanation for the decision.
- Modifications to the Exchange Policy:
We reserve the right to modify or update this Exchange Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about our refund practices.
For any further inquiries or assistance related to our refund policy, please contact our customer support team at widasio56@gmail.com or call +92 300 6194944.
By placing an order on our website, you agree to the terms and conditions of this 7-Days Exchange Policy.